2nd Conference on
Professional Knowledge Management Experiences and Visions
Luzern - 02 - 04 April 2003




2nd German Workshop on Experience Management (GWEM 2003)




(This call is also available in German.)



Objectives & Contents

The objective of this workshop is to provide an inter-disciplinary forum in which scientists and practitioners can exchange new ideas and applications on Experience Management (EM). Contributions on practical applications are just as welcome as contributions on current research and research results.

What is the difference between Experience Management and Knowledge Management?
Whereas knowledge management generally deals with the activities regarding collection from different sources (documents, data, experts, etc.), structuring, documenting, refinement/improvement, evaluation and distribution of knowledge and its objectives, the relatively new field of Experience Management focuses, in particular, on exemplary knowledge (e.g., in the form of cases) and also looks at the methods and technologies that are suitable for that. The main focus here are the usage of intelligent systems for Experience Management and the necessary processes.

The "ingredients" for Experience Management come from various areas such as Experience Factory (e.g., with regard to embedding an EM system into the knowledge-relevant processes in a company), ontologies (e.g., as a basis for the domain model resp. vocabulary), data mining and text mining (e.g., on the analysis of existing data and documents), as well as - particularly - Case-Based Reasoning (CBR). It has been shown that CBR is suitable as a principle, methodology, and technology for supporting many of these activities, especially in Experience Management.

Possible Topic Areas

  • Experience Management Applications (collaborative memories, e-commerce, WWW, design, tutoring/e-learning, robotics, medicine, etc.)
  • Evaluation of Experience Management Systems
  • Knowledge Representation for Experience Management (cases, ontologies, similarity, retrieval, adaptation knowledge, etc.)
  • Query Techniques
  • Support for Authors and Maintenance
  • Just-in-Time Retrieval and Just-in-Time Knowledge Capturing
  • Human Language Technology, Information Retrieval, Textual Case-based Reasoning, Interactive Case-based Reasoning
  • Integration of Experience Management with Business Processes
  • Topic areas related to Experience Management (Knowledge Discovery, Lessons Learned systems, etc.)

Target Groups

The target group includes researchers and practitioners who are interested in Experience Management, including, in particular, those dealing with case-based reasoning from the perspective of Knowledge Management or with Lessons Learned-type systems. These include, in particular, the members of the GI Special Group on Knowledge Management as well as the participants of former GWEM/GWCBRs - the latter also on an international level.

The workshop language will be English.


The printed proceedings were published as part of the WM2005 conference proceedings. Longer version of some papers are available in the CEUR workshop proceedings volume 67.

Workshop Schedule

From the submitted papers, six papers have been accepted as full paper (presentation at least 30min each). Furthermore, five papers have been accepted as extended abstract (presentation 20min each).

Mittwoch 2.4.



Invited Talk:
Experience and Learning - A Psychological Point of View

Subjects' experiences result in learning that is the basis of all higher cognitive phenomena as problem solving, planning, and knowledge management. This talk will discuss experience and learning from a psychological point of view. Research in human learning has a long tradition. It ranges from simple behavioral learning theories to advanced cognitive architectures including rule-based, case-based, and neuronal approaches. It will be shown that humans, on the one side, are experts in learning and managing information, though, on the other side, are sensitive to typical errors and sometimes sub-optimal performance. These phenomena will be discussed with respect to the development of computerized systems dealing with experience. slides

Gerhard Weber,
Department of Psychology,
University of Education Freiburg


Case-Based Decision Support and Experience Management for Ultrasonography

Ziad El Balaa, Ralph Traphöner


Mittwoch 2.4.


The Exchange of Retrieval Knowledge about Services between Agents slides

Mirjam Minor, Mike Wernicke


Experience Management within Project Management Processes slides

Maya Kaner, Reuven Karni


Freitag 4.4.


On the Relations between Structural Case-Based Reasoning and Ontology-based Knowledge Management slides

Ralph Bergmann, Martin Schaaf


Investigating different Methods for efficient Retrieval of Generalized Cases

Rainer Maximini, Alexander Tartakovski, Ralph Bergmann


Developing maintainable CBR Systems: Applying SIAM to empolis orenge slides

Thomas Roth-Berghofer


Freitag 4.4.


Case-Based Reuse of Software Examplets 

Markus Grabert, Derek Bridge


Evaluation of two Strategies for Case-Based Diagnosis handling Multiple Faults slides

Martin Atzmüller, Joachim Baumeister, Frank Puppe


Building an Experience Factory for a Model-based Risk Analysis Framework slides

Chingwoei Gan, Eric Scharf


Freitag 4.4.


A Multi-agent System for Knowledge Management based on the Implicit Culture Framework

Enrico Blanzieri, Paolo Giorgini, Claudio Zanoni


Case-Based Adaptation in Medicine Focusing on Hypothyroidism slides

Rainer Schmidt, Olga Vorobieva, Lothar Gierl


Summary & Closing


Please register via WM2003 homepage (see http://wm2003.aifb.uni-karlsruhe.de).

Workshop Organizers

Markus Nick, Fraunhofer IESE, Sauerwiesen 6, 67661 Kaiserslautern, Germany, nick@iese.fraunhofer.de

Klaus-Dieter Althoff, Fraunhofer IESE, Sauerwiesen 6, 67661 Kaiserslautern, Germany, althoff@iese.fraunhofer.de


Program Committee

Andreas Abecker, DFKI, Kaiserslautern, D
Brigitte Bartsch-Spörl, BSR Consulting, München, D
Irma Becerra-Fernandez, Florida International University, Miami, US
Ralph Bergmann, Universität Hildesheim, D
Marco C. Bettoni, Fachhochschule beider Basel, CH
Virginia Dignum, Achmea, The Netherlands
Beatrice Fuchs, Universite Lyon, F
Peter Funk, Mälardalen University, Sweden
Mehmet Goeker, Kaidara Software Inc., Palo Alto, US
Norbert Gronau, Universität Oldenburg, D
Ioannis Iglezakis, DaimlerChrysler, Ulm, D
Franz Kurfeß, CalPoly, San Luis Obispo, US
Frank Maurer, University Calgary, Canada
Mirjam Minor, Humboldt Universität Berlin, D
Uli Reimer, Swiss Life, Zürich, CH
Thomas Reinartz, DaimlerChrysler, Ulm, D
Michael M. Richter, Universität Kaiserslautern, D
Thomas Roth-Berghofer, DFKI, Kaiserslautern, D
Reiner Schmidt, Universität Rostock, D
Sascha Schmitt, Universität Kaiserslautern, D
Alexander Seitz, Universität Ulm, D
Steffen Staab, Universität Karlsruhe, D
Markus Stolze, IBM Zürich, CH
Rudi Studer, Universität Karlsruhe, D
Ralph Traphöner, empolis GmbH, D
Angi Voss, Fraunhofer AIS, D
Roland Wagner, Universität Linz, Österreich
Rosina Weber, Drexel University, US