Workshop of the 2nd Conference on Professional Knowledge Management

2. Konferenz
Professionelles Wissensmanagement Erfahrungen und Visionen
Luzern - 2.-4. April 2003

Workshop „Learning Software Organisations (LSO 2003)“

(This call is also available in German.)

Objectives

Today almost any business involves the development or use of software. Software is either the main aspect of the business, the value added to the product or service or it is on the critical path to business success. As organizations are becoming more dependent on software, the improvement of software quality and productivity becomes of essential importance for the competitiveness of an organization.

In this context, knowledge – the experience, insights, understandings, and practical know-how of highly educated, skilled and experienced employees – is one of a company's most important assets, enabling individual and organizational intelligent behavior and, thus, the development and delivery of high-quality products and services. Therefore, the ability to share and leverage knowledge across the organization becomes critical to its competitive advantage. However, to maximize productivity and quality gains through knowledge management and organizational learning, it has to be systematized.

The LSO workshop series is designed as a communication forum that addresses the questions of organizational learning from a software point of view and builds upon existing work on knowledge management and organizational learning. It aims at bringing together practitioners for an open exchange of experience with successes and failures in organizational learning and will provide an opportunity to meet researchers to learn about new ideas. Fostering interdisciplinary approaches is one key concern of this workshop series.

Topics of Interest

As the primary focus of the workshop is on Learning Software Organizations, contributions related to applications of Knowledge Management, Learning Organization and Organizational Memories in the Software Engineering domain are preferred. However, contributions from similar domains are welcome, provided the applicability and relevance of the technologies in the software business is explicitly demonstrated. Special attention will also be given to interdisciplinary approaches integrating approaches from different areas, such as management sciences, AI, computer sciences, and psychology.

The topics include, but are not limited to:

Examples of learning organizations and knowledge management solutions
Experience reports on what worked and what did not work in practice
How to generate knowledge in software organizations?
How to represent and organize relevant knowledge?
How to enable effective and efficient access and distribution of relevant knowledge?
How to integrate learning cycles and feedback mechanisms?
How to assess the maturity of a learning organization?
How to organize the establishment of a learning organization in practice?
Technical support for applying learning organizations and knowledge management solutions

Target Groups

The workshop addresses researchers and/or practitioners who are concerned with Knowledge Management, Organizational Learning, or experience handling in the software business in order to enable an open discussion of ongoing activities regarding the establishment of learning organizations in software industries.

Practitioners are encouraged to submit papers on successful as well as unsuccessful projects. Researchers are asked to submit papers of innovative approaches on learning organizations and knowledge management solutions. Both are also invited to present demos of systems that support organizational learning in the software business.

Submissions

Submissions should be formatted in Springer LNI style. Guidelines (PDF file, 316 KB) and LaTeX templates (ZIP file, 48 KB) are available. Only electronic submissions in PDF (.pdf) or Postscript format (.ps) will be accepted. Please email your compressed file (only gzip or winzip compressed files will be accepted) to one of the workshop chairs (see below). Please make only one submission per email message. The email message should also include the name of your submitted file, its title, and its authors.

Important Dates

30 September 2002	Submission of Papers
15 November 2002	Notification of acceptance/rejection
1 February 2003	Deadline for camera-ready copy

Program/Time Schedule for the Workshop

The workshop will take place on Thursday, 3 April 2003 from 10:30 to 18:00.